Valley Medical and Wellness - Pain Management in Minneapolis, Minnesota

“So far this place is very nice.the staff was amazing and although the wait was extensive, the people made the switch to a new provider very smooth. The only downside is the bare bones waiting room with very uncomfortable chairs and the walk to the bathroom takes you to an abandoned part of the building that I believe is under construction. The receptionist is warm and kind and friendly. The support medical staff is very professional and the PA that assisted me was very thorough and attentive in every way. I felt like I mattered there and my pain was addressed appropriately. This was my first appointment (from start to finish 2 hours and 30 min)”

— M R

“Very well organised; maintaining safety protocols. Detailed user-friendly step-by-step instructions. The only drawback: one must have a smartphone to register and follow "online" instructions. Very smooth process. Staff there only facilitate the process; no input with form or queries regarding changes in registration (that is only online). Suggestion: please add option of "ID verification" (passport number, national ID) in online form at time of registration, also with option (in reasons) for "travel purpose". I would definitely have given FIVE stars IF the passport number and travel purpose option were already included in registration ... so they can be on printed report : essentially required by certain airlines for report to be "valid" (ID validated and "time stamped").”

— Yasser Qureshi

“Shockingly fast and efficient!!! The whole thing seemed to take 2 seconds but they were highly professional and kind and in that brief time I felt cared for. I got there 3 minutes before my appointment and there were 4 cars in front of me. I left, test done, 7 minutes after my appointment time. I felt like it was "we got this and we got you!" My results also came within 12 hours and as busy as labs are now that was also fantastic and unexpected. Superior rating! They have this thing down! Bravo to this clinic and the staff!”

— Carrie Gilmer

“This testing site was very well run! We only had to wait a few minutes and the staff member was wonderful and put all of my kids at ease with the process. We drove up, gave our IDs, and he came back out and did the tests one by one for all of us in our car. We received our results back within 8 hours!”

— Shawna Nelsen