Texas Pain Institute - Pain Management in Southlake, Texas

“I've been a patient for a few years now. Dr Dang who leave shortly after I started going there, is wonderful! Dr Aggarwal has been great too but that staff, ugh! In person you can set your appointment but calling in to do it, you may as well forget about it. Trying to call just to get the doctor to renew, approve my prescriptions is a nightmare! I've had a few injections and an ablation done but they didn't work for me. I've been to the Keller and Southlake offices. I'm now trying to find a new pain management doctor and it's really only due to scheduling and getting my rx's in a timely manner.”

— Dan B

“So first off there was a mix up and my appointment was supposed to be rescheduled but I was never contacted. The lady at reception was kind and worked hard to make sure I was seen. I ended up having to see DR. VED AGGARWAL today instead of my normal doctor. The first thing Dr. A. did was accuse me of lying about my pain meds and my diagnosis. Because I am in relatively good shape for an AS patient he basically told me that just because I have the blood markers doesn't mean I have AS. He then told me I was lying about how often I take pain meds because they aren't showing in my Urinalysis. Then he told me I'm out of shape and if I was in better shape I wouldn't hurt as much. Maybe some truth on the last one but his aggressive manner to start our appointment was unprofessional and demeaning. He then went on to talk about ways he would like to help me and got the appointment back on track. Today was a very poor experience. It was embarrassing and demeaning.”

— Lyndel Lee

“This is absolutely the worst medical practice I have ever dealt with in my 48 years on this earth. They do not return phone calls, their call center is consistently scheduling me for appointments on days when they are closed, cancel appointments the day before. I have showed up to the office after being sent a confirmation email and text the day prior to find out the doctor is not there and I cannot be seen. Chelsea, the office manager at the Keller location is by far the rudest professional I have ever dealt with.”

— Catherine Land

“I've been coming to this clinic Southlake over 2 years. Been very happy with Dr. Dang. He and staff very caring. I once missed up and got confused on my appointment day, and the staff worked me in at the Keller office. My care and treatment have been wonderful over all.”

— K C