Southern Michigan Pain Consultants - Marshall - Pain Management in Marshall, Michigan

“I was a patient of Dr Bez who is no longer with the practice. I was required to see a different (fill in) Dr who did absolutely nothing for my pain and sent me on my way. I put a call into the office and next day they called back with an appointment to get me back in, much sooner than I had expected. Dr Wild then saw me, and took a very hands on approach. He put in place both a temporary and long term plan for relief and I am so grateful. I felt heard by the practice, I felt safe and in good hands, and finally I am going to be pain free again. I can't thank them enough. I've been so miserable costing me my quality of life. Thank you all at SMPC!!”

— Brittany Briegel

“Horrible experience! I was being treated in the Marshall Mi office. I told the Dr and staff we winter in Florida. I called today to have my records sent to Florida. They said they could not do that unless I came in or went thru their 3rd party in Nashville Tn and gave me a link that difficult to use. I called back the Marshall and the staff seemed annoyed but said I had to go thru the 3rd party in Nashville pay them $25. Without a computer my phone wasn't going to co-operate with all the paperwork needed to be filled out and put my credit card number online. The pain clinic was rude and very annoyed that I called back again and could have cared less how much pain I was in. They were nasty. Never going back there. They knew I was going to Florida for the winter and had they taken the time to have me sign a release before i left instead of going thru this agony there would not have been this issue. This review is not against the Doctor but the staff they could have tried to help me as i have no computer here. I should have payed attentions to the reviews. This review is from Chyrell Nawatny”

— Gary Nawatny

“I don't know what happened to Dr's caring for patients instead of a paycheck but after over 13 yrs, I have to leave smpc & Dr wild. All because someone typed a date wrong for insurance. You have no customer appreciation, to prevent a patient from being seen knowing it's an insurance glitch is unjust & not fair to the patient. Especially after countless of hours & stress to make sure it's fixed, you have a date from Medicare but the process will take the time n you still refuse to get an appointment on the books. You are unethical/cruel Because you don't care that you're losing a patient. Exact words were "that's fine" when I said I'd have to find another doctor. Could say so much more but done. Dr wild and the nurses are wonderful but if you don't want to be cut off without notice, don't go here, because they don't care to do anything but blame each other for not seeing you n there is no leeway or understanding for billing glitches, the patient is punished”

— Pamela Santora

“First visit the doctor insisted on doing the injections in the least painful part of my entire back. As expected I got zero relief. 2 weeks later I go in for the follow-up appointment. Their records showed that I had stated I had gotten 50% pain relief from the first injections WTH!!! After sitting for an hour and 15 minutes waiting to see the doctor, both legs went completely numb and I could barely hold my head up. I just had to get the hell out of there”

— Dale Jenks