Piedmont Physicians Pain Management of Augusta - Pain Management in Augusta, Georgia

“I have an appointment at 2 PM, according with their policy I arrived at 1:45 PM, the doctor made me wait until 4:45 PM, terrible expierience and of course I will never see that doctor again, visit for a complex regional pain syndrome after fractured my both ankles, the syndrome cause intense burning pain, extreme sensitivity, shooting pain and change and the temperature of the skin, the first thing this doctor prescribed was a cream that burned my legs, made with Capsaicin which is used to made chili pepper hot, Who in the right mind will give a patiente with burning sensation that kind of medication, applied one time and spent all night trying to calm the fire not only in my legs but also in my hands even that I washed after the application, also right away gave a broucher for a nerve blocker ($$$) and mention that he used with amputees, Im far for that kind of treatment or been an amputee, his conversation was 90% based on his expirience with military patience because he is a military doctor. Seen a management pain doctor should give you peace and hope, I went out crying and completed the expirience burning my legs.”

— gloria contreras

“Like the rest of the Piedmont system, this office is run like a healthcare system in a third-world country. As a new patient, I tried to navigate to the office using GPS. Upon entering the address, Google Maps took me out to Evans. As I started to realize that this couldn't be right, I tried to call the office, but no one ever answers the phones. When I eventually arrived 20 minutes late, they had cancelled my appointment based on a 15-minute late policy. When I asked the receptionist if she knew why I was late, without hesitation she said, "Your GPS took you to Evans?" So this is a known issue that no one took the time or courtesy to tell a new patient about. Good luck finding any Piedmont office that isn't totally dysfunctional.”

— SoulPatchFilms

“This office is completely dysfunctional. They made appointments for me without asking first, and canceled multiple appointments without notifying me. When I needed to reschedule an appointment with them, I called their office 4 times and left messages, and emailed them through MyChart -- heard nothing from them for over a week, which was when they decided to schedule an appointment for me without asking; they just messaged me essentially saying "hey here is your new appointment" Absolute waste of time and money trying to seek care here. And not to mention being told that my insurance wouldn't cover care without completing physical therapy FIRST...which is entirely untrue. BEWARE OF THIS OFFICE!!!”

— Mary Beth Jackson

“Good luck getting a call back from them to get an appointment. I have called multiple times and left multiple messages for the new patient. They have yet to call us back and it's been over a week. My uncle I is agonizing pain from his back and can walk but I guess this place doesn't care.”

— Ashly Roper