Pain & Spine Institute - Pain Management in Hinsdale, Illinois

“I recently received a nerve block injection from a doctor at the Hinsdale practice and it made the pain in my head worse. The doctor stated he would give me LESS medicine (25 mg vs. 40 mg) than my previous doctor gave me and said we could try again if it didn't work. One injection costs me about $350 out of pocket/after insurance. My previous doctor (who left the practice) - Dr. Thekkekara - was wonderful. My previous nerve blocks with him usually provided some relief. I also had a rude nurse (Lucy) yell and hang up on me when I called to let them know my pain had increased. I asked not to be charged for a procedure that not only didn't work but caused more pain. Lucy yelled into the phone, "We don't give refunds!" No compassion at all. I would not recommend this place.”

— Judy W

“I've been working with the team for several years. I have stenosis/degenerative disc disease and a host of other spinal arthritic problems. I always meet with Jennifer Hinchley, who is amazing. She takes time to listen to my issues and understands that pain has multiple tiers. She always offers options that are less invasive because she listens to me and knows I don't want another surgery. She's patient and so incredibly knowledgeable and sympathetic. She always validates and understands my pain instead of belittling my concerns. I never dread coming to see her. I trust her with my spine...”

— Melissa Wilson

“I have been seeing Jennifer for many years. She has always been empathic and shows care and concern for my pain. I have full trust in her because she listens and understands my goals for pain management. I feel very lucky to have found Jennifer to treat my pain.”

— Bethykins19

“During my two-part bilateral stellate ganglion block, I was quoted a flat $2,000 out-of-pocket for both sessions. After the first procedure--and having already taken time off work for the second--I was informed just as the 2nd session was about to begin that a $250 sedation fee, never disclosed for my initial visit, would be applied retroactively and needed to be charged again today. Believing the original estimate to be all-inclusive, I was caught off guard by this unexpected $500 expense. As a self-pay patient, I expected transparent billing; at the least, the potential for the other charge should have been mentioned. Instead, I now face costs I could have avoided by seeking care elsewhere. Such a lack of disclosure is unacceptable, and I strongly advise others to stay away.”

— Nick Asturrizaga