North Texas Comprehensive Spine & Pain Center - Pain Management in Rowlett, Texas

“First off, no one picks up at their scheduling department. Second, I called multiple times at this specific location's front office for the past week trying to set up an appointment because I'm in pain due to an accident. I let them know I needed to schedule an appointment and asked if they take LOPs. Not once did anyone in the office mention they do not take LOPs due to accidents. When everything was sent over and I followed up they said "oh maybe if you had told asked then we would've told you we don't take LOPs from accidents." The rudeness and unprofessionalism is ridiculous and they've wasted precious time for me getting care. I would've booked the appointment without the letter and just gotten reimbursed from the beginning if this was the case. Lastly, why isn't this something you wouldn't immediately tell a patient?”

— Aamir Merani

“The Nurse Practioner Ms Billings is so attentive and up to date with all new pain medications and injections. Amber is great at front desk. I always feel better after a visit. Would recommend to family and friends.”

— parker beans

“I really like going to this office because the front desk is amazing. Amber is always helpful and wants to share her smile. The ma and pa are great and listen to you. I appreciate that they care about your pain and progress.”

— Audra Hopkins

“Great customer service, knowledgeable, ease of check-in/check-out, kind. Amber and Mia are awesome and caring. Lakesha is easy to talk to and understands my frustration. She takes the appropriate approach to my current medical condition.”

— Deanna Roberts