Midlands Neurology & Pain Associates PA - Pain Management in Columbia, South Carolina

“Absolutely disgraceful wait times for the patient without updates or information as to why you haven't been called back after waiting 1 to sometimes even 3 or 4 hours. HOURS. But, don't even think about being a few min late. You can call and they'll tell you not to worry, to still come only to be turned away when you check in. No one knows what the other employee is doing; there is no communication w patients and it is evident the staff hate their jobs. Huge turnover w a clear disdain for Americans. I could overlook some of the extreme wait times, but the lack of respect for their patients and their time/money and forced wait time for prescriptions is unacceptable. Dr. O is a good doctor, but he spends maybe 5 min w you and rushes to the next patient bc he's always behind. It's very upsetting to drive one hour to his office only to be turned away bc you were 3 min later (after being told no worries!) than "policy", but YOU can sit there and wait on him for hours and it's OK because your time means nothing. It's very sad because people who legitimately need pain management are there because they truly need help. Doesn't matter though, you are just a nuisance his staff has to endure during their day. The days of trusting in your physician and feeling appreciated are over. Now, it's all about the copay and how many different ones they can get away with charging.”

— Mary Ann Keim

“Dr.O is very good about details on what's the next step on your pain management. BUT the person that handle the insurance for pre authorization form is very lack. It's been 9 days and my insurance haven't received the form yet .I've been extremely patiently with midlands neurology pain management and associates. I've call them several times 2/13/25, 2/17/25, 2/18/25 and twice on 2/18/25 . Call my insurance company on the 17th and 19th 2025. My insurance sent midlands neurology pain associates a PA form and so did my pharmacy..so can someone tell me what's the hold up?”

— Carolyn

“If I could give then negative stars I would. I don't think they even deserve 1 star. Everyone is rude and the place is like a crack house. Do yourself a favor and star away. I sat for 4 hours for him to tell me me his management plan and it was what I did 9 years ago before I had back surgery. He basically in so many words that I'm faking until he seen my scar from the surgery. The surgeon from LMC said my back it to severe to operate on because it could harm me more. I brought my MRI and first he said it was before my surgery when it was done a week ago. STAY AS FAR AWAY AS POSSIBLE!! Oh I forgot to mention he wanted to do steroid injections when I just finish cancer treatments and my immune system is extremely low. Very very unprofessional office.”

— Anthony Bernichio

“The waiting times are ridiculous. My mother schedules appointments in the mornings usually 10:30/10:45am and she sits in the lobby for about an hour before she gets to the back and then she waits back there for an hour sometimes more. I informed them she had another appointment at 1pm and she missed that appointment waiting on here. Then after 3 hours the Dr comes in and says they don't have the medication for her refill. I drove over and hour to be here and they never called to tell us this. I am so disappointed and angry.i only gave 1 star but they don't deserve that. The review makes u put at least one star to post”

— Shon Hunter