Maryland Pain Specialist - Pain Management in Towson, Maryland

“These folks saved my sanity. I was in pain from herniated discs during a workout injury in my neck that were suddenly 100 times worse overnight. I was in excruciating, can't work, can't sleep pain from pinched nerves shooting severe hot iron type pain down to my fingertips. After horrible care from urgent care clinic and my own primary doc, Maryland Pain Specialists were amazing. From Amanda in new patient dept. honestly caring and going above and beyond in scheduling me asap, to Chelsea Hunt the incredibly knowledgeable nurse doing a thorough intake and immediately managing my pain with the proper meds after I'd suffered the runaround from several other disinterested docs, to Michelle getting an emergency authorization overnight from my insurance, to Dr. Grabow who gave my nerve block injection with such precision, everyone was super smart, caring, responsive and made me feel well cared for at a time in my life I was losing it. I'll forever be grateful to these people!”

— Shannon Murray

“Let me just add a little experience with Dr. Panillios office. I've been there before, maybe a couple years ago and I called last month, I believe this is right and made an appt with a girl named Jessica i think. They went and told me that I was a new patient. So what I had to do like people work online, but it doesn't give you a lot of time to fill it out before it cuts you off and send you back to the front page. So the first appointment that I had to cancel, then i rescheduled for January 7th, 2025. The day of the appt. my truck wouldn't start so of course i had to cancel. I'm having surgery one march, the third for a problem with my left leg and had to get my injections before the first of february and the peep, the girl at the office lisa would not help me at all. I've tried for over two weeks to get an appointment and couldn't, and there's more doctors than just Dr Panillio there. No way was she helping. Very disappointed. So I have to walk around with a boot and also have pain in my lower right back. Never again, will I go to this office. Now I think I know why this girl Jessica left”

— Diane Dowdy

“Dr. O. at Maryland Pain Specialist is a wonderful, respectful, professional, knowledgeable pain specialist with impeccable bedside manners. I started with this practice group about a year ago and have nothing but high praise for them. The office staff at both the Bellona and The O'Dea office are very friendly and professional. Dr. O's assistant, Michelle, always returns my calls immediately and has been nothing short of helpful. Also not to forget the wonderful receptionists, front office staff and wonderful nurses at the Ruxton Surgery Center where I have received by back injections.”

— Belinda Todjo

“I used Maryland Pain Specialist and the doctor was fine, the problem was billing for my copays which for some reason the office cannot take credit cards at the office, which I do believe I paid the co-pay at least once but now have to go through my cards to prove that I did. What is so frustrating during then entire time I was seeing the doctor at no time did anyone say that I was behind on my co-pays. I would have paid immediately. So on July 24th they said they tried to reach me and left a message which was impossible because you can't leave a messages on my phone. I was then sent to collections which is costing me another 63.00 dollars. I have spoken to the office recently for records and they were able to reach me easily, why couldn't billing reach me? When I made an inquiry to the billing department they very rude to deal with, this has left me very frustrated. I am very reachable and find that if the office had taken any effort to reach me we could have settled this easily, while I was seeing the doctor. Thry just needed to make me aware that I was behind on my co-pays, then ask, can we assist you in getting this taken care of. I tried to pay the copay each time I had a visit. Just terrible customer service. It's unfortunate because except for the billing department the rest of the was staff has been very helpful”

— Doug Ready