Lowell General Hospital Pain Management Center

“There is no parking available. Arrived at front desk 5 minutes prior to appointment time, as I'm standing there the physician walks up and says"is my 10oclock here?" So I speak and say "is her name Marylou because that's me and I could only just get a parking space in your lot." she says "oh" and walks away, then I find out that I have to be rescheduled after standing there for another 5 minutes and coming all this way and wasting gas. Heartless and unethical behavior. I tried calling twice to say that I was circling the parking lot for about 15 minutes and could not even get through to speak to anyone. Don't waste your time here because they don't care about you or your time.”

— Marylou

“Went to pain management as I didn't want to take opiates anymore after being hit by multiple negligent drivers and I seen Dr Henkle. I have life long Injuries and had many surgeries including a fusion L5-S1. I was labeled a drug seeker even though I myself cut myself down on my pain meds to 1/8th and then they took me off my testosterone even though I'm diagnosed with very low testosterone due to very high stress of pain for many years. I was told to just try taking a swim. I was also seeing an doc for OMT therapy so he told me to just stick with her. I have a mostly paralyzed arm, so in short I guess he was suggesting to drown myself cuz I hand major PTSD and depression.”

— Happy Madason

“I go here for SLE, Fibromyalgia, a spinal problem, and chronic migraines. Dr. Henkle is such a great Dr. He's super intelligent too (as are his NPs). Every person I encountered here has gone out of their way to be helpful to me. The staff is kind & exceptional. This pain center has helped me have a life back and I highly recommend them.”

— K R

“ZERO Stars! Every appointment I pay my co-payment -- and then receive another hundreds of dollars bill -- total scam! I'm addressing this with the Insurance, and then a Lawyer!”

— Timothy Judd