Legacy Pain Management Center - a department of Legacy Good Samaritan Medical Center - Pain Management in Portland, Oregon

“This if for my Med Assistant Jaime at Good Sam & Salmon Creek Pain Clinics - Thank You! The last 2 weeks she really went to bat for me with my insurance company. I know she went way above and way beyond what is required of her as a MA. I can not say enough good things about this angel. When you take medicine that you need to function like a normal human, and insurance is charging you almost $1000 for a month supply, your world is a little rocked, when you can no way pay that much monthly. I hope she gets an award, or a raise or both. Thank you Jaime!”

— Nancy Despain

“After reading some of the reviews on other sites I'll admit I was a bit skeptical to come here. After my first visit I can't say that I mirror all the negative reviews as my experience went smoothly and without complication. I was referred by my PCP (yes, they require a referral) without any questions and was able to schedule my initial appointment within 4 weeks. First off, it should be known that Oregon insurance policies suck, especially their Medicaid plans. I came back to Portland in early 2018 after living in California for several years. Medicaid (Medi-Cal) in California is amazing by comparison. OHP CareOregon is extremely limiting and often with long wait times for referral approvals, the other Medicaid programs like Providence and Kaiser are even worse. There is also some misinformation floating around about OHP, that they don't cover pain medications, when they actually do, just not all types, it depends on your diagnosis and where it falls into their priority list, so it must meet particular criteria to be covered, you can actually discuss this with CareOregon's pharmacy department. This Legacy center is the only pain clinic I know of that actually writes prescriptions (aside from your PCP), OHSU and Providence clinics do not unless you have a terminal illness. Way different than California. The office is clean and the waiting area was dimly lit with only a couple of other people waiting. I was seen about 10 minutes after my scheduled appointment time, and was then seen about another 10 minutes after being checked in by the nurse. My condition is well documented over 3+ years, legitimate and currently requires ongoing pain medications. Dr. Schrattenholzer spent over an hour with me and was kind and polite the whole time. He was genuinely interested and perplexed by my condition and wanted to offer me the best options. At no time did he seem condescending, rude or treat me like I was an addict. We discussed alternate forms and possibilities of treatment and various medications and decided to go with a couple of prescription medications that would best suit me for the time being with the option to try other medications for long-term use. They wrote the prescriptions, did the pre-authorizations for insurance and sent me on my way. Scheduled a follow up for a couple months out. They also have an onsite Physical Therapist consultant and Pain Psychologist, who you don't actually need to participate with if you don't want to, just an option. Highlights: - Free parking, you'll need a validation slip. Building #3 is easiest. The main entrance is on NW Marshall. Oddly, the disabled parking spots are all on the roof level, which means if it's raining you're going to get soaked. There's another entrance on NW Northrup, I believe there are disabled spots on the lower level that are covered. The parking garages can get jammed during peak hours. - Entrance to the building offices are on the upper and lower floors, the other elevators in the garage take you to those levels. - Bathrooms near entry ways. - Pain clinic is just a couple doors down on the left if entering from the roof of building 3, level D. If you park in building 2 it's the first door on the right after crossing the sky bridge. - There's filtered water in the waiting area. - There's also a bathroom in the offices just past the reception desk. - The doctors schedule can be quite full, so scheduling can be a little hit or miss. There are other doctors there as well.”

— Sam Pham

“I have nothing but a great experience at the pain clinic. I have suffered from chronic pain my whole life. I have had a few accidents that have caused C7 vertebrae some problems and it affects my right arm. I also have Fibromyalgia, arthritis, and a bad back. I am 52 and have tried many things to help with all my pains. Going to PT's that don't understand chronic pain or doctors that think you are faking it to get the meds. I can't take half the meds out there because I am allergic to all of them. Here they listen and start out slow to help build up and find a pace to go so you don't flair up and feel defeated. So many place do that not understanding. Here I feel understood. They use everyday language and not doctor talk so you understand what they are saying. I also like that since I have learning challenges. I leave an appointment feeling confident and understood. It is not often as a chronic pain sufferer that you get that with doctors or PT.”

— Wendy Fisher

“My son was in a car wreck 6 months ago. After he came out of his first opointment I had never seen him like that, DR Price refused to look at his neck dispite him asking her several times. All she did was show him xrays and told him she is not interested in prescribing his pain meds. He is on a low dose but it was enough to get him out of bed. He told me he is done trying to get better and the clinic made him feel like he was a druggy. After looking at all these bad reviews and talking to my son I dont recomend this clinic to anyone.”

— marne La Rue