Dr. John J. Marsella, MD - Pain Management in Dothan, Alabama

“Sitting in the doctor's office felt like entering a time warp where the clock simply refused to move. I checked in right on time, only to watch patients who arrived after me get called back first. The waiting room was packed, yet somehow silent except for the occasional cough and the receptionist tapping on her keyboard without ever looking up. Every few minutes, I'd hear the door open and hope it was finally my turn--only to be disappointed again. No updates, no apologies, not even a simple "we're running behind." Just endless waiting under fluorescent lights. After nearly an hour, my patience was gone. I wasn't expecting red carpet treatment, but some acknowledgment or basic communication would've gone a long way. Instead, it felt like I'd been forgotten entirely. By the time they finally called my name, the frustration overshadowed any relief. The service wasn't just slow--it was downright disrespectful of my time.”

— Victor Clark

“I saw Dr Marsella today for a complicated medical history. He was thorough, answered every question, gave me honest opinion on my next steps, and I waited in the lobby a total of 5 minutes. I work at a surgery clinic and give a lot of grace but today it was honestly AS pleasant of an experience one could have at a doctors office.”

— Aaron Aycock

“I set out trying to get a new pain management doctor and I found Dr marsella to be extremely knowledgeable and listened to my concerns. The office staff was friendly and greeted you with a smile. Appointments were set up quickly as were the needed procedures. The nurse practioner was very easy to talk to . I'm glad I found this group.”

— Nelson Lopez reyes

“I've been a patient for over 20 years, and I wouldn't want to use anyone else. They are courteous and helpful, not to mention empathetic. The staff is great. Recent waiting times have been nearly non-existent.”

— Alex Owens