Choice Pain - Milford - Pain Management in Milford, Delaware

“Hands down AMAZING help!! Roxanne and the receptionist were SOOOOOO compassionate, took their time to understand my concerns and needs and I felt human again. We all know with the addiction crisis, pain management is hard to navigate. People who truly SUFFER are often treated differently bc of the crisis. I never once felt judged, they listened and they took care of my pain. I saw Jasmine in Newark, originally and she was just as amazing. Her M.A, omg.....she saw I was struggling and offered me the biggest hug. While in tears, it absolutely meant the world to me! Kindness.....we all need to be kinder, more compassionate and really listen to each other bc we live in a world full of hate! Thank you thank you Choice Pain Newark and Milford. I can FINALLY function, with relief after surgery. I feel blessed to have been able to meet such amazing professionals both in Jasmine, her M.A (I need to get her name) and Roxanne. (Sorry if I spelled that wrong)”

— Jen Atkins

“Went to falco's practice for years! Always had the best of experience just always had to wait a good while. I didn't mind doing that considering how great a doctor that he is. But then the wait times became quite excessive, and like others have said Dr Falco just stopped coming in and seeing patients. If he had brain cancer I'm very sorry for him however they should have been honest with their patients and upfront with them. I had two instances there where my urine screenings came back positive for something that I absolutely positively did not take! I don't know how, why, anything at all about how this happened, all I know is I didn't take any medication then what was prescribed to me and did not mess with illicit drugs. The first time it happened they said they would work with me and excused it until my next year and screening came back clean, which I knew it would! Then about a year or so later it happened again! They discharged me that time, without any pain medication to leave with or any referrals for new doctors. I was livid! I would definitely say they need to get more doctors in there and they need to develop a system for your own screenings that is more than foolproof! By the way I even went home and took a Walgreens drug test and my system showed up clean, not a darn thing in it other than what I had been prescribed! I would not recommend anyone go here unless absolutely necessary”

— Kristen Adams

“They lie to their patients. My doctor was Dr Falco. All of sudden he disappeared.I kept asking to see him.Was told oh he looks at your file when he doesn't see in person(lie)Was told he only working in the Newark de office and I would have to see him there(lie)made appointment to see him went all the way up there 2hr .ride one way.Got there the nurse practitioner came in oh Dr falco not here today.They hid that he was not in the office cause he has brain cancer.They wanted to keep using his license to stay open.When they knew I knew what they were doing. I got a dirty drug test.Then said I couldn't fight it cause it was over 30days.Candice didn't tell me for days after test was done.I have gone to the state of de medical review broad to have them investigated. Very shaded what they did.”

— Debbie Smith

“I would not even rate a 1, but there is no other option. I was seen by Dr. Flaco who seemed to know his stuff. But if you have any life and do not want to sit in an office for 3-6 hours to be seen by him even though you have an appointment i would extremely recommend not going to this jack____. My first appointment was at 8:40 am. I did not leave until 1:30pm. I thought maybe this is a fluke and would not happen again. I went to my next appointment that was scheduled for 1:50pm. Waited until 2:30 pm and heard someone say they were still waiting to be seen from a 10:30 am appointment. I went to counter to see if this was true, sure enough it was. If i would have stayed i would probably have been there until 7pm that night. I asked for my notes from first visit. I read later to find that thye were incorrect. I called to have it changed, was told make an appointment. Are you freaking serious!!! I rescheduled for a 8am appointment which took me 3 weeks to get, thinking first in first out probably take 30 min. Wrong!!!! I did only wait 2 hours that day. Had to take PT for 4 weeks then make a follow-up which i did, once again for 8am. Well we had a snow storm and they cancelled appointments. I left several messages to have someone call me back. Finally called office up North to reach someone who scheduled another 8 am appointment. This was yesterday. I went in at 8am which they leave a message stating to be there 30 min. prior if you are having a procedure. I was getting a test done. The nurse finished with me by 830am and stated not sure when Doc would be in. He comes from Chadds Ford, PA. I finally heard his voice at 930 in the lobby, that right he got there at 930am when he had patients scheduled for 8am. So i waited a few minutes for him. He never showed. I asked the nurse at 1015 where he was, she stated she was not sure where he was. I got up and told her to let Dr. Flaco know he could kiss my _ _ _ and i would never be back!!!!!!!!!!!! PS the office is also filthy, the water dispencer was replaced with a stand alone. There is a big hole in the wall which looks unsafe. Very unprofessional. Should be reported to health board. Good luck if you choose him. Hope you are very patient.”

— Monica Anderson