Blue Ridge Pain Management Associates - Pain Management in Roanoke, Virginia

“Blue Ridge Pain Management Associates has failed my father at every level of care, largely due to his physician, Dr. Baylor. My father is a workers' compensation patient with a severe back injury that has left him debilitated. He is currently in constant pain and cannot stand for more than five minutes due to shooting back and leg pain. Despite worsening symptoms, the care he has received has been negligent and dismissive. The practice is nearly impossible to reach. Phone calls routinely take three or more days to be returned, and patients cannot speak to a live person when calling. For someone in severe, ongoing pain, these delays are unacceptable and harmful. Dr. Baylor spends less than 10 minutes per visit. He does not listen, does not physically examine or assess the patient, and refused to order updated X-rays even after my father explicitly requested them while reporting debilitating symptoms. This reflects a complete lack of clinical engagement. The most alarming failure occurred in December and rests entirely with Dr. Baylor. At an appointment on Tuesday, December 16, he told my father he could receive a spinal injection three days later. When my father arrived on Friday, December 19, he was turned away because he needed to be off one of his medications for five full days. There were not even five days between the visit and the procedure. This was not a scheduling issue. It was Dr. Baylor's responsibility to know medication restrictions, provide accurate instructions, and ensure his patient was eligible for the procedure he ordered. His failure caused unnecessary pain and hardship for a man who can barely stand or walk. Dr. Baylor has demonstrated an inability to provide competent care. The repeated lack of listening, absence of examination, refusal to order appropriate imaging, and failure to manage basic treatment requirements is unacceptable. I strongly caution patients, especially workers' compensation cases, to seek care elsewhere.”

— Samantha Whiteside

“I will never be able to express my sincere gratitude I have for having a Physicians Assistant like Meghan Coffey!! In all my craziness she listens, and is very understanding about my life's situation! I have never had a bad experience with anyone in the office from the receptionist, nurses, PA Meghan Coffey, PA CooperBeierle to Dr. Anthony Dragovich, I have been treated like a human being and not just another insurance check. They are definitely worth the wait to get in and will treat you like the actually care! Because they absolutely care about making your life as painful free as possible!”

— Regina Meeks

“I have been seeing Dr Dragovich since Dr Swanson retired. I was a patient of his for 11 years and he saved me from being completely debilitated. I loved Dr Swanson and didn't think I would find someone as good but I did. Dr Dragovich hits the right spot every time. I'm very happy with the treatment I get in this office. Everyone is very kind and helpful. They make you feel human.”

— Robin Brown

“Dr. Anthony Dragovich is the kindest and most engaged doctor I have ever known. He is extremely intelligent and truly listens to me. I can talk to him about almost anything and he gives me his opinion freely. He is interested and he CARES. I so admire and appreciate him and his staff is top notch also. Very little wait time as well. I cannot recommend Dr. Dragovich enough !!”

— Debbie Powell