Arkansas Pain Care Clinics - Pain Management in Jacksonville, Arkansas

“Certain persons should find something better to do than pass judgement on people who legally obtain & NEED pain medication to have any type of quality of life. The persons who posted people are addicts by choice is uneducated in the crisis!. When an elder, a disabled person as well as others who may sadly be Afflicted. With pain daily, does NOT make them an addicts! Etsvtry to learn & not throw riccks, when uts obvious you are not informed. SMH”

— Nae Nae

“When Dr Ahmad was here as a Physician the service and treatment programs was more than satisfactory. He truly understood that a person in my line of work and with my injuries needed help controlling my pain. He worked with several different meds to control and relieve pain to a tolerant level. Now that there has been interim physicians and practitioners the service has began to slip to less than satisfactory level. And it's primarily the office manager or whatever his title is. He is rude to say the least and uncaring and just not a good person to be greeting patients that are already in pain and doesn't respond well to sarcasm and harsh words. Not every person that is seen at a pain Clinic is a drug seeker. Many are like myself and just trying to get enough relief that we can make it through the work day and help someone else in the process. I have been a paramedic for almost 12 years and an EMT for 19 yrs so it's very common for me to have to go out on a call and help lift someone that weighs twice my size. And some of the calls requires a great deal of stress on the body. The strict laws have made it difficult to get prescriptions from our PCP's and forced us to rely on "Pain Clinics" and now the laws are trying to limit the help we are able to get from the Pain Specialist. Does the government want us on disability and unable to care for ourselves. There is many a day that it takes all I can muster up to get out of bed and go about my day and get to work to help others who probably feel much better than I do at any given moment. Even with my treatment regimen that the government says should treat my pain ailment. They don't take in to account that my injuries and the pain from them has been increasing since 1985. I sincerely hope that Dr Ahmad returns to UPC as I am seeking another facility to provide treatment in the near future if this deterioration persists.”

— Gerald Cox

“My first visit to Dr. Ahmad at United Pain Care, was 10 September, 2015. I printed out the paperwork from their website and had it filled out to save myself some time. I arrived 15 minutes early and was told the Doctor hadn't arrived yet and the wait was about an hour, which it was. The waiting room had about 12-15 people in it. After getting checked in, I waited in the waiting room about an hour and was called back to the nurses station, where my BP was taken, my height and weight was recorded ( I was only asked for it, not actually weighed) then given a cup to pee in and told where to put it when done. I sat outside her office for about 10 minutes, then Dr. Ahmad called me into what I thought was an exam room, but it turned out to be his office, where another young lady also had a desk. He looked at my paperwork, asked me a few questions like where my pain was, how long I had this pain, etc., even though all this information was on the paperwork he had in front of him. He then asked me how long it had been since my last pain medication, I told him, he said he was only able to prescribe a maximum of 3 pills a day, which I said was fine since that was what I had been taking, then a machine spit out my prescription and I was told to go to the front desk to get my appointment for the next month. All in all, not a bad experience, but no hands on exam or anything like that. So, to recap, this pain clinic is like a cattle call with no real exam by the doctor and no real consultation of any type, just get your prescription and come back next month. I gave it 4 stars for the ease in getting my prescription but not 5 stars since I had no real consultation with the doctor.”

— Gayle Middaugh

“When Dr. Ahmad was here at the clinic, it was slow progress to get in to see him, but you felt like he knew you. He put you on meds that helped with your multiple conditions. After Dr. Ahmad lost his license, the staff was in constant flux-- including the doctors. You never knew who you would see when the door opened! I liked Dr. Ahmad. He was no pill mill doctor, as he was made to appear. He was trying to help us with our pain. If people are addicted to opioids, it is nobody's fault but their own. You can control how you take them. You can learn how to function with pain, and block some out. Now, it seems that Dr. Shajaat has become our regular physician. Dr. Shajaat is a very good, and caring physician. The longer I get to know him, the more I like him. He smiles, has a little small talk with you. He is young. Hopefully, he will be with us for years. If you like to be treated like a child by the 'Office 'Manager' then you are in luck! Because Kash, who is at the front desk, is rude. He always manages to make you feel like you are holding up every one from seeing the doctor! Having been an Administrative Assistant, as well as worked in a a few medical offices, I know the job. I also know that you don't treat the clients/patients as problems. No matter how bad you feel or they act. AS A PROFESSIONAL, you never speak to them rudely, or take out your misery at having a job you obviously hate!! Without US IN THAT WAITING ROOM, the doctors would have NO need for you or your attitude. The young man who does the labs, urine test cup--which by the way, you will now do EACH MONTH WHEN YOU VISIT!--(used to be 3-4 months), weight, BP, pulse Ox, is named Dill. He is nicer than Kash, but has begun to pick up his 'rush-rush, hurry-hurry' babel. There is no "exam". No touching of the patient's body by the doctor at all. Never has been. I imagine that Dr. Shajaat will do the same. But that just means that my painful, deteriorating spine, is not being monitored by MRIs, X rays, eyeballs, palpation, or any other means. This is very concerning to me. It adds to the depression, as you have signed a contract to not seek pain care from another physician, but the one whom you are seeing is not going to look at your aching body parts. Be sure to arrive early or close to on time. It doesn't mean that you will be seen then--- it is after all, a waiting room----, but "Office Manager" Kash, will be more than happy to exercise his authority and penalize you by either fining you $25 or $50, depending upon how late you are! You can expect to spend about 2.5 to 3 hours in the office, in one or the other of the two waiting rooms. But you won't be alone! The front waiting area is usual filled with other desperate people who are also in as much pain as you are. I wish that every DEA agent, official and all the rest that don't suffer from chronic, never ending pain, had to experience the same pains that all of us suffer daily with, and suffer for months with it. They need to realize that if we could, throw away the canes, braces, pills--all of it--we would! We'd love to go back to work! We're not here to get a 'fix'! We can scarcely get our prescription filled for all the rules now! A lot of us need help to get out of bed every day and we don't take them illegally!”

— Jaynie Fisher-McClain