Advanced Pain Management: Jeremy Scarlett, MD - Pain Management in Sheboygan, Wisconsin

“**TL/DR** medical negligence leads to Scarlett dropping me as a patient and I'm filling a formal complaint against him** I've been a patient for nearly 7 years. I came in in May as the recent treatment didn't work and I had to quit my job as I was not physically capable from the pain. It wasn't until August (no pain management in the meantime) that NP Mary discussed a Facet injection. Her inaccurate notes that omitted the fact the recent procedure was ineffective caused my insurance to deny the injection. I made a follow up with Scarlett and discussed my concerns about inaccurate notes. He assured me that she's since retired and there was no further cause for concern. He then agreed to order an epidural for my back. During our discussion, I brought up that I like aqua classes at the YMCA but couldn't afford a membership. He asked if I wanted a referral to aqua therapy also. I agreed. I specifically asked if I needed to contact Wisconsin Spine and Pain about the epidural, he said no. They would call me within a week. 5 weeks later, no call. I contact the nurse line, and he didn't even put the discussion about the epidural in our notes!! I told the nurse I needed to speak with Scarlett. There was no call back, but the director, Ruth called me to tell me that Scarlett was discharging me as a patient because of this. She refused to take my complaint and refused to provide her email so I may file my complaint with her. Additionally, she said I stated that I would be filing a complaint against Scarlett's license. I told that was untrue and I had a recording of the conversation to prove it. The letter I received discharging me as a patient listed my need for recording as the reason for the break. THEY DO NOT WANT TO BE HELD ACCOUNTABLE. I guess he doesn't want to be held accountable for medical negligence. I'm now definitely going to file a formal complaint to the board after this action. There's much more, but it would be a lot to quite.”

— Jenny Sam

“Dr. Scarlett and his staff are extremely knowledgeable with up to date procedures to help relieve pain. I have been his patient for many years after several unsuccessful surgeries. They are always helpful with any need and extremely compassionate to your individual issues.”

— Laura Warren

“Excellent doctor. He is the best. I cannot say enough good things about the Sheboygan surgery center and West Bend office. Pain management is there for you to get help with your pain and that is what he does best above and beyond. Carrie his nurse is his right hand girl. She goes out of her way to help me. Kate is another nurse who is on point. Virginia is anesthesia she is wonderful in Sheboygan. Michelle is desk reception kindness greets you at door. So many more. West Bend office Tracey is anesthesia, great at her job. Amy is the schedule and nurse checks you in always a smiley face. Lois is West Bend office always helps me get my appointment to work. Then Christa a wonderful PA who is professional and sweet words filled with compassion. All of these people help him run his ship. Dr. Scarlett is an intelligent doctor who has your best interests at heart always trying to keep me painfree and give me more time with my son. My spine is a mess and he has worked with me for over 5 years. I truly appreciate everything they all do for me and many more that I didn't even mention. Thank you from the bottom of my heart.”

— Barbara Edwards

“Dr. Scarlett is one of the best Doctors I have ever seen , he listens , and genuinely cares about each patient. Is up to date on all new and innovated things .”

— Jenny Buelow